Customer Service
- Shipping & Delivery
- Bella Bag ships through the United States Postal Service. All items ship within 1-2 business days of a cleared payment. If you have purchased 2 or more items, we are happy to combine your shipping into one box. Upon checkout, you will have a few delivery options upon checkout:
-Standard Delivery (6-9 business days): $9.95
-Expedited Delivery (2-3 business days): $14.95
-Canadian Delivery: $29.95
-International Delivery: $38.95
-Bella Bag Dustbag & Storage Box Included: $15.95 Additional to any shipping order - Returns & Replacements
- If you are not satisfied with your purchase, you may return the item within 3 days of receipt for Store Credit. We highly recommend, however, that you review each item description, condition, and photo carefully before purchasing, as many of our items are preowned. This helps to avoid unnecessary returns. For authenticity issues, we refund 100% - including shipping both ways. (However, this won't apply to you! We only sell authentic pieces, as you already know!)
- Payment, Pricing & Promotions
- We accept checks, money orders, cashiers checks, bank wire and credit cards, of course, via Paypal.com. Bella Bag also has a convenient layaway option.
- Layaway
- Bella Bag has a simple and easy Layaway plan for all items. When you purchase an item on layaway, simply select "Layaway" as your payment choice at checkout. You will then receive an invoice from Bella Bag for a down payment (25%) and will be required to pay another 25% each week. Payment is due within 1 month of purchase and each payment is assessed a $14 holding fee.
